Add 'My downloads' link to Customer Account page
Make it easy for your customers to access their files by adding a "My Downloads" button to the Customer Account page on your store. The link will take your customers to a page where they can access all their orders, and the files for each order.
![](https://storage.crisp.chat/users/helpdesk/website/9e0826d8d3d04800/eca89b7d-6d47-4aa8-a65b-d3e175_x44edb.png)
To set this up, head to Settings and scroll down to "Integrations". Here, click "See integrations" and then look for the "Customer Account page" section.
![](https://storage.crisp.chat/users/helpdesk/website/5f77cfbd91bc300/1c577ef5-b11d-482e-a82c-73ad59_dn57f0.png)
![](https://storage.crisp.chat/users/helpdesk/website/46d6c311e66b580/72c535ff-5e20-4d7b-b289-53669e_1n7el2a.png)
Note that the integration only works with classic customer accounts. New customer accounts are not supported at this time.
Step 1: Watch the video guide
Adding the "My Downloads" button to your store requires you to add a few lines of code to your theme files. Watch the 1 minute video guide linked to see the changes you need to make: Add 'My Downloads' button to Customer Account page
Step 2: Add button text
Add or update the text for the Download button.
Step 3: Add 'My downloads' link
Copy the code in (3) to the appropriate section, as mentioned in the video, to show the 'My Downloads' link. The code contains a dynamically generated URL. When a customer clicks the link, it will open their digital orders list in a new tab.
![](https://storage.crisp.chat/users/helpdesk/website/9e0826d8d3d04800/eca89b7d-6d47-4aa8-a65b-d3e175_x44edb.png)
To set this up, head to Settings and scroll down to "Integrations". Here, click "See integrations" and then look for the "Customer Account page" section.
![](https://storage.crisp.chat/users/helpdesk/website/5f77cfbd91bc300/1c577ef5-b11d-482e-a82c-73ad59_dn57f0.png)
![](https://storage.crisp.chat/users/helpdesk/website/46d6c311e66b580/72c535ff-5e20-4d7b-b289-53669e_1n7el2a.png)
Note that the integration only works with classic customer accounts. New customer accounts are not supported at this time.
Step 1: Watch the video guide
Adding the "My Downloads" button to your store requires you to add a few lines of code to your theme files. Watch the 1 minute video guide linked to see the changes you need to make: Add 'My Downloads' button to Customer Account page
Step 2: Add button text
Add or update the text for the Download button.
Step 3: Add 'My downloads' link
Copy the code in (3) to the appropriate section, as mentioned in the video, to show the 'My Downloads' link. The code contains a dynamically generated URL. When a customer clicks the link, it will open their digital orders list in a new tab.
Updated on: 22/11/2023
Thank you!