Get Downloadable Link for a File in Filemonk
Getting a downloadable link for your files in Filemonk allows you to easily share direct access to your digital assets. You can copy downloadable links using two different methods: from your Digital Products page when managing product files, or from your Content Library when viewing individual files.
1. Getting Links from Digital Products
- Click Digital products in the left menu bar of your Filemonk dashboard
- Browse through your product list to find the product containing the file you want to share
- Select the product
- This opens the product details view showing all files linked to this product
- You'll see a list of all digital assets organized in folders if you've set up folder organization
- Each file displays with its name, type, and available actions
Copy the File Link
- Locate the specific file you want to share in the product's file list
- Click the Actions button (three dots icon) next to the file name
- A popover menu will appear with available actions for that file
- Select Copy link from the menu options
- The downloadable link will be automatically copied to your clipboard and you'll see a "Link copied to clipboard" confirmation message
Getting Links from Content Library
The Content Library provides another way to access downloadable links when you're managing your files directly rather than through product associations.
Navigate to Files in Content Library
- Click Content Library in the left menu bar of your Filemonk dashboard
- This opens the Content Library with multiple tabs for different content types
- Click the Files uploaded tab to view all your uploaded digital assets
- You'll see a table listing all your files with details like file type, size, and upload date
- Find the file you want to get a link for in the files table
- You can use the search bar at the top to quickly locate specific files by name
- Select the File
- This opens the detailed file view (AssetView) where you can manage all aspects of the file
Copy Link from File Details
- In the file details view, look for the More menu in the top action bar
- Click More on the top right to open the dropdown menu with additional file actions
- Select Copy link from the menu options (indicated by a clipboard icon)
- The downloadable link will be copied to your clipboard immediately
- You'll see a "Copied to clipboard" confirmation message indicating the action was successful
Important Information About Downloadable Links
- Direct File Access
The copied link provides direct access to your digital file. Anyone with this link can download the file immediately without needing to go through your Shopify store or download page. This makes it useful for sharing files directly with customers, partners, or for your own reference.
- Link Format and Security
The downloadable links are secure URLs that point directly to your file storage. These links include authentication parameters that ensure only authorized access to your files. The links remain valid as long as the file exists in your Filemonk account.
- File Type Compatibility
You can copy downloadable links for all uploaded file types including PDFs, images, videos, audio files, and documents. The link will work with any file type that you've successfully uploaded to Filemonk.
Known Limitations
- Licence Key Assets
Licence key assets do not have a "Copy link" option available. Since licence keys are text-based assets rather than downloadable files, they don't generate direct download URLs. You can copy the licence key content itself from the asset details page instead.
- External File Links
For files created from external URLs (rather than uploaded files), the copied link will be the original external URL you provided, not a Filemonk-hosted link. This means the link's availability depends on the external source remaining accessible.
Troubleshooting
Symptom | Likely Cause | Fix |
|---|---|---|
"Copy link" option not visible | File is a licence key asset | Use the licence key content instead of a downloadable link |
Link doesn't work when shared | File was deleted or moved | Verify the file still exists in your Filemonk account |
Clipboard copy fails | Browser permissions issue | Allow clipboard access in your browser settings and try again |
Can't find the file | File is in a different location | Use the search function or check if you're looking in the right product/section |
FAQs
Q: What type of link gets copied when I use "Copy link"?
A: The copied link is a direct download URL that provides immediate access to your file. It's a secure link that includes authentication parameters for authorized access.
Q: Can customers access the copied link directly?
A: Yes, anyone with the copied link can download the file directly without going through your Shopify store checkout process. Use this feature carefully when sharing links.
Q: Do the downloadable links expire?
A: The links remain valid as long as the file exists in your Filemonk account and your subscription is active. If you delete the file or your account becomes inactive, the links will stop working.
Q: What's the difference between copying links from Digital Products vs Content Library?
A: Both methods copy the same downloadable link for the file. The difference is just the navigation path - use Digital Products when managing product-linked files, and Content Library when managing files directly.
Q: Can I copy links for files that are watermarked?
A: Yes, you can copy links for watermarked PDF files. However, the direct link bypasses the watermarking process, so downloaded files won't include customer-specific watermarks.
Updated on: 28/07/2025
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