Articles on: Downloads

Use your own branded link to access downloads

Filemonk now lets you replace generic download links ("https://app.filemonk.io/orders/xxxxx") with ones that match your store's domain, making the download process smoother and more branded for your customers. It means your customers access their digital purchases through a link that feels like an integral part of your store, enhancing trust and brand recognition.
This feature is available on the Plus plan and above.

BeforeAfter enabling
This is how the default Filemonk download page looks likeAfter enabling, the Download page is embedded into your store and looks like a part of it.


For customers to access downloads using your own branded link, continue reading.



To configure Filemonk to direct download links to your store's domain, follow these straightforward steps:

Head to 'Settings' from the left menu bar of the app and click on 'Download page'
Click on 'Your store' option under 'Download files from'.



Click on the dropdown on the download link shown and choose one from the 2 options available: "/apps/filemonk" and "/a/filemonk". Here, as an example, we've chosen "/apps/filemonk" as the suffix



Ensure to save your preferences to apply the changes.


Setting Up App Proxy in Shopify Admin



To integrate this setup with Shopify, ensuring that the platform recognizes your customized link, follow these steps:

Click on the 'app proxy settings' text link located in 'Settings' for the 'Download files from' option.
This action redirects you to Shopify's admin settings, specifically to the 'Apps & Sales Channels' > 'App Proxy' section for Filemonk.
Once there, click on 'Customize URL.' From the popup that appears, select the one that matches the download page link suffix selected in Filemonk and click 'Save'.



The download page will now be a part of your store. To verify that the download link now uses your store's domain, head to 'Orders' from left menu bar of the app. Choose any order from the list and click on 'Share'. From the dropdown, choose 'View download page'.

Updated on: 20/11/2024

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