Customize download page
When customers purchase digital products from your store, they receive a download link that takes them to your customized download page. You can customize your download page extensively in Filemonk to match your brand, control access, and enhance the customer experience with personalized messaging, colors, and functionality.
How to Customize Your Download Page
Accessing the Download Page Editor
The download page customization interface provides a split-screen editor with live preview functionality:
- Navigate to Settings > Download page in your Filemonk dashboard
- Click "Customize Download page" to open the editor interface
- Select customization sections from the left panel to modify different aspects
- View live preview on the right side to see changes in real-time
The editor interface allows you to customize your download page while seeing exactly how it will appear to customers.
Colors & Content Customization
The primary customization section allows you to personalize the visual appearance and messaging of your download page.
Thank You Message Configuration
Create personalized messages that appear at the top of your download page:
- Custom thank you text: Add welcoming messages or instructions for customers
- Liquid variable support: Include dynamic content like customer names, order numbers, or product details
- HTML formatting: Use basic HTML tags for text styling and structure
Example liquid variables you can use:
{{ customer.first_name }}for personalized greetings{{order.name}}to display order numbers{{shop.name}}to include your store name
Page Color Scheme
Customize the visual appearance to match your brand identity:
- Text colors: Set primary and secondary text colors for optimal readability
- Background colors: Configure page background and section background colors
- Accent colors: Define colors for highlights, borders, and visual elements
- Color picker interface: Use the built-in color picker or enter hex codes directly
Download Button Customization
Personalize the download buttons that customers use to access their files:
- Button text: Change default "Download" text to custom labels like "Get Your Files" or "Access Content"
- Button colors: Set background colors and text colors for download buttons
- Hover effects: Configure button appearance when customers hover over them
- Size and styling: Adjust button dimensions and visual styling
Watermark Management
Control the Filemonk branding display on your download pages:
- Remove watermark: Enable the checkbox to hide "Powered by Filemonk" text
- Brand consistency: Maintain your store's professional appearance
Download Limits and Controls
Configure how customers can access and download their purchased files.
Download Limit Settings
Set restrictions on how customers can access their digital products:
- Maximum downloads per file: Limit how many times each file can be downloaded. Check out this guide for more information.
- Access duration: Set how many days files remain available after purchase
- Custom limit labels: Personalize text showing remaining downloads or time
- Error message customization: Configure messages when limits are exceeded
Download Limit Display Options
Control how download restrictions are communicated to customers:
- Remaining downloads counter: Show customers how many downloads they have left
- Expiration date display: Show when access will expire
- Progress indicators: Visual representations of usage limits
- Custom messaging: Personalized text for different limit scenarios
License Key Management
For products that include license keys, customize how they are displayed and accessed.
License Key Display Configuration
Control the presentation of license keys on download pages:
- Custom labels: Change "License Key" to terms like "Product Key" or "Activation Code"
- Display formatting: Configure how license keys are presented to customers
- Button text: Customize labels for license key reveal or copy buttons
- Visual styling: Match license key elements to your overall page design
Login Controls and Security
Implement customer authentication requirements for enhanced security.
Customer Login Requirements
Configure whether customers must log in to access their downloads:
- Login requirement toggle: Enable or disable mandatory customer authentication
- Shopify account integration: Require customers to use their Shopify store accounts
- Security enhancement: Prevent unauthorized access to download links
- Account verification: Ensure only legitimate customers access purchased content
Login Page Customization
Personalize the login interface when authentication is required:
- Login page title: Set custom headings for the authentication screen
- Welcome message: Configure explanatory text about why login is required
- Button text: Customize login and account creation button labels
- Visual consistency: Match login page styling to your store theme
Preview and Testing
Use the live preview functionality to test your customizations:
- Real-time preview: See changes immediately as you make them
- Example content: Preview uses sample products and files for testing
- Different scenarios: Test various customer situations and access levels
- Mobile preview: Check how customizations appear on mobile devices
Troubleshooting
Symptom | Likely Cause | Fix |
|---|---|---|
Custom colors not appearing | Browser cache or CSS conflicts | Clear browser cache and check custom CSS |
Liquid variables not working | Incorrect variable syntax | Verify liquid variable names and syntax |
Login page not displaying | Login requirement not properly enabled | Check login settings in download page configuration |
Preview not updating | Editor interface issue | Refresh the customization page and try again |
FAQs
Q: Can I use my own custom CSS to style the download page?
A: Yes, the download page editor includes a custom CSS section where you can add your own styling code to achieve advanced customization.
Q: How do I remove the "Powered by Filemonk" watermark?
A: Enable the watermark removal checkbox in the Colors & Content section. This feature requires an active paid plan subscription.
Q: Can I use liquid variables in all text fields?
A: Liquid variables are supported in the thank you message field and some other text areas. Check the field descriptions for liquid variable support.
Q: What happens if I require login but customers don't have Shopify accounts?
A: Customers will be prompted to create a Shopify account or sign in with existing credentials. The login page provides guidance for account creation.
Q: Can I preview how the download page looks on mobile devices?
A: The preview panel shows how your customizations will appear, and you can test mobile responsiveness by adjusting your browser window size.
Updated on: 08/08/2025
Thank you!