Use your own branded link to access downloads
Filemonk now lets you replace generic download links ("https://app.filemonk.io/orders/xxxxx") with ones that match your store's domain, making the download process smoother and more branded for your customers. It means your customers access their digital purchases through a link that feels like an integral part of your store, enhancing trust and brand recognition.
This feature is available on the Plus plan and above.
For customers to access downloads using your own branded link, continue reading.
To configure Filemonk to direct download links to your store's domain, follow these straightforward steps:
Head to 'Settings' from the left menu bar of the app and scroll to locate the 'Download Page' section.
You’ll see two options under 'Order Download Link.' The default option uses "https://app.filemonk.io," but you'll want to select the second option, "Download files from a page on your store," to leverage your own link.
Click on the dropdown under "Download Link Suffix" and choose one from the 4 options available: "/apps/filemonk", "/a/filemonk", "/community/filemonk" or "/tools/filemonk". Here, as an example, we've chosen "/apps/filemonk-staging" as the suffix
Ensure to save your preferences to apply the changes.
Make note of the "app proxy settings" link located underneath the dropdown. You need to click on this link in the next section.
To integrate this setup with Shopify, ensuring that the platform recognizes your customized link, follow these steps:
Click on the 'app proxy settings' link located below the Download link suffix section in Filemonk.
This action redirects you to Shopify's admin settings, specifically to the 'Apps & Sales Channels' > 'App Proxy' section for Filemonk.
Once there, click on 'Customize URL.' From the popup that appears, select the one that matches the download page link suffix selected in Filemonk and click 'Save'.
The download page will now be a part of your store. To verify that the download link now uses your store's domain, head to 'Orders' from left menu bar of the app. Choose any order from the list and click on 'Share'. From the dropdown, choose 'View download page'.
This feature is available on the Plus plan and above.
| Before | After enabling |
|---|---|
 |  |
For customers to access downloads using your own branded link, continue reading.
Customizing the Link in Filemonk
To configure Filemonk to direct download links to your store's domain, follow these straightforward steps:
Head to 'Settings' from the left menu bar of the app and scroll to locate the 'Download Page' section.
You’ll see two options under 'Order Download Link.' The default option uses "https://app.filemonk.io," but you'll want to select the second option, "Download files from a page on your store," to leverage your own link.
Click on the dropdown under "Download Link Suffix" and choose one from the 4 options available: "/apps/filemonk", "/a/filemonk", "/community/filemonk" or "/tools/filemonk". Here, as an example, we've chosen "/apps/filemonk-staging" as the suffix
Ensure to save your preferences to apply the changes.
Make note of the "app proxy settings" link located underneath the dropdown. You need to click on this link in the next section.
Setting Up App Proxy in Shopify Admin
To integrate this setup with Shopify, ensuring that the platform recognizes your customized link, follow these steps:
Click on the 'app proxy settings' link located below the Download link suffix section in Filemonk.
This action redirects you to Shopify's admin settings, specifically to the 'Apps & Sales Channels' > 'App Proxy' section for Filemonk.
Once there, click on 'Customize URL.' From the popup that appears, select the one that matches the download page link suffix selected in Filemonk and click 'Save'.
The download page will now be a part of your store. To verify that the download link now uses your store's domain, head to 'Orders' from left menu bar of the app. Choose any order from the list and click on 'Share'. From the dropdown, choose 'View download page'.
Updated on: 28/03/2024
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