Articles on: Billing

How much does Filemonk cost?

Filemonk offers multiple pricing plans designed to be affordable through every stage of your Shopify journey. The Free plan includes an order limit while all paid plans provide unlimited orders, allowing you to select the plan that best matches your storage needs and business growth.


Filemonk Pricing Plans


Filemonk provides four distinct pricing tiers to accommodate businesses of all sizes. Each plan is carefully structured to provide maximum value while scaling with your digital product business needs.


To view the latest plans and their current pricing, navigate to Plans in the left menu bar of your Filemonk dashboard. Click on each plan to see detailed features and pricing information.



Free Start Plan


The Free Start plan is perfect for merchants just beginning their digital product journey on Shopify.


  • Monthly cost: Free
  • Storage limit: 250MB total upload capacity
  • Order limit: 50 digital orders per monts


  • Key features:
  • Sell files and license keys
  • Use files stored on Google Drive/Dropbox
  • Unlimited digital products
  • Fast upload and download speeds
  • Automatic email delivery
  • Download button on Thank you page
  • Download access from your storefront
  • Unlimited downloads per customer
  • Track and manage digital orders
  • Customize email templates
  • Customize download pages
  • Basic integrations


Lite Plan - $10/month


The Lite plan provides substantial storage and unlimited orders for growing businesses.


  • Monthly cost: $10
  • Storage limit: 10GB total upload capacity
  • Order limit: Unlimited digital orders


  • Key features: All Free plan features plus:
  • Sell personalized and custom content
  • Unlimited PDF protection
  • Limit number of downloads per customer
  • Custom email domain support
  • Send emails based on order status
  • Auto-disable refunded order access
  • Fraud protection features
  • Automatically fulfill digital products
  • Remove "Powered by Filemonk" branding


Plus Plan - $20/month


The Plus plan offers expanded storage for businesses with larger file libraries.


  • Monthly cost: $20
  • Storage limit: 100GB total upload capacity
  • Order limit: Unlimited digital orders


  • Key features:
  • All Lite plan features with increased storage capacity
  • Priority 24*7 support


Pro Plan - $49/month


The Pro plan provides enterprise-level storage for high-volume digital product businesses.


  • Monthly cost: $49
  • Storage limit: 1TB (1,000GB) total upload capacity
  • Order limit: Unlimited digital orders


  • Key features:
  • All Plus plan features with maximum storage capacity
  • Priority 24*7 support


Understanding Plan Limits


Filemonk uses two main types of limits to ensure fair resource usage across all merchants. Understanding these limits helps you choose the right plan and manage your usage effectively.


Order Limit Explained


Order limit refers to the number of digital orders Filemonk will process during a billing cycle. On the Free Start plan, Filemonk processes up to 50 orders containing digital products per month. The order limit resets every month on the reset date displayed on your Filemonk dashboard home page.


  • Free plan: 50 orders per month maximum
  • All paid plans: Unlimited orders
  • Reset schedule: Monthly on your plan reset date
  • Important note: File size and number of downloads do not affect the order limit


Storage Limit Details


Storage limit represents the total size of all files you can upload to Filemonk throughout your app usage lifetime. This limit does not reset monthly and applies to the cumulative size of all your uploaded files.


  • Free Start: 50MB total storage
  • Lite: 10GB total storage
  • Plus: 100GB total storage
  • Pro: 1TB total storage
  • Management tip: Delete unused files or move files to Google Drive/Dropbox and link them to reduce storage usage


Troubleshooting


Common pricing and billing questions are addressed below to help you resolve issues quickly.


Symptom

Likely Cause

Fix

Orders not processing on Free plan

Exceeded 50 order monthly limit

Upgrade to paid plan or wait for monthly reset

Cannot upload more files

Storage limit reached

Delete unused files or upgrade plan

Bandwidth overage charges

Exceeded 10TB monthly downloads

Optimize file delivery or accept usage charges

Downloads blocked for customers

Fair usage policy violation

Contact support to resolve and unblock


FAQs


Common questions about Filemonk cost and pricing are answered below to help you make informed decisions.


Q: Does the size of files or number of downloads affect the order limit?

A: No, your usage on the Free plan is based solely on the number of orders containing digital products. Customers can download files as many times as needed without affecting your order limit.


Q: What happens if I cross the order limit on the Free plan?

A: Filemonk will stop processing new orders until you upgrade to a paid plan or wait for your monthly limit to reset.


Q: Are imported orders counted towards the order limit?

A: Yes, if you import existing orders from your store to Filemonk, they count toward your Free plan limit. Contact us before importing to understand potential charges.


Q: Does the storage limit reset monthly?

A: No, storage limits are cumulative and do not reset. To reduce storage usage, delete unused files or upload files to Google Drive/Dropbox and link them to Filemonk.


Q: Can I change plans at any time?

A: Yes, you can upgrade or downgrade your plan at any time through the Plans section in your Filemonk dashboard.


Q: What happens to my files if I downgrade plans?

A: Your existing files remain accessible, but you cannot upload new files if you exceed the lower plan's storage limit.


Q: How do discount codes work with Filemonk pricing?

A: Discount codes can be applied during plan selection and may provide reduced pricing for eligible plans. Enter your discount code on the pricing page to see available savings.



Updated on: 08/09/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!