Require customers to login to access downloads

To ensure more security when customers download files from a page on your store, we have a feature to protect files behind customer login the customer has to be logged in with their email account on the Shopify store to be able to access the files.

Before enabling the login feature, please make sure the Download files from a page on your store setting is set up.

Once you've set up the feature to access downloads from your store, to enable the login, follow these steps:

Head to 'Settings' from the left menu bar of the app and scroll to locate the 'Download Page' section.
Check the box that says 'Require login to access downloads' and save your settings.



When this setting is enabled, here's a preview of what your download page will look like, your customers now would have to sign in or create an account to access their files.



The content of this login banner can be customized by following these steps:

Head to 'Settings' from the left menu bar of the app and scroll to locate the 'Download Page' section. Click on 'Customize download page'
Click on 'Colors and Content'. Scroll down to find 'Login Page'.
Here you can edit the title, message and text of the button. You also add CSS to match the style with the theme of your store.

Updated on: 27/09/2024