Articles on: Email

Send downloads only if order is fully paid

In some cases, you may want Filemonk to send the download link automatically to your customers only if the order is fully paid or when it's fulfilled. For example - if you allow customers to make partial payments, it may be ideal to send the download link after the last payment.

To set this up, click Settings in the left menu bar and scroll down to 'Email'

Scroll down to 'Order status' and select a status type. After selecting the status type, select the appropriate status & save your changes. For the example above, you'd select 'Order is fully paid' to ensure download links are sent when the final payment is received.

Updated on: 24/11/2023

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