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Automate order fulfillment, customize email templates, and send downloads post-payment.

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  • Send email with download links automatically
    Filemonk can automatically send emails with download links to customers immediately after they purchase digital products from your Shopify store. This feature eliminates manual work and ensures customers receive their digital content instantly upon completing their order. Setting Up Automatic Email Delivery To enable automatic emails with download links, you need to configure two main settings in your Filemonk dashboard. Accessing Email Settings Open your Filemonk app from yourSome readers
  • Change 'From address' for email template
    Using your own custom email address for sending download links helps improve email deliverability and brand recognition for your Shopify store. This feature allows you to send customer notifications from your business email address instead of the default Filemonk address, creating a more professional experience for your customers. Setting Up Custom Email Address To configure your custom email address in Filemonk, you need to navigate through the settings and complete both email verificatioSome readers
  • Fulfill digital products in orders automatically
    When you enable automatic fulfillment for orders with digital products in Filemonk, the system can automatically mark order line items as fulfilled in your Shopify store after delivering download links to customers. This streamlines your order management workflow and keeps your Shopify admin organized without manual intervention. Enabling Automatic Fulfillment The automatic fulfillment feature provides several configuration options to customize how orders are processed in your Shopify storeFew readers
  • Customize email template
    Filemonk's email customization feature allows you to create professional, branded emails that are automatically sent to customers when they purchase digital products. You can customize everything from colors and fonts to logos and button styling, ensuring your emails match your brand identity and provide an excellent customer experience. Accessing Email Customization To customize your email templates, you need to navigate to the email editor from your Filemonk settings. Opening theFew readers
  • Remove 'Powered by Filemonk'
    The powered by filemonk watermark appears on your download pages and customer emails when you're on the Free plan. Upgrading to any paid plan allows you to remove this branding to maintain a professional, white-label experience for your customers. This guide walks you through the complete process of removing the watermark from both emails and download pages. Upgrade to a Paid Plan Before you can remove the watermark, you must upgrade from the Free plan to any paid subscription. The watermarFew readers
  • Send downloads only if order is fully paid
    In some cases, you may want Filemonk to send the download link automatically to your customers only if the order is fully paid or when it's fulfilled. For example - if you allow customers to make partial payments, it may be ideal to send the download link after the last payment. To set this up, click Settings in the left menu bar and scroll down to 'Email' Scroll down to 'OrFew readers
  • Send emails with link for orders
    Filemonk provides comprehensive options to send emails with download links to your customers efficiently. You can send emails for individual orders with custom email addresses, send bulk emails to multiple customers simultaneously, and track complete email delivery history to monitor customer engagement and troubleshoot delivery issues. Send Emails for Individual Orders Send emails with download links for individual orders while customizing recipient email addresses and saving them to custoFew readers

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