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Articles on:Email
Automate order fulfillment, customize email templates, and send downloads post-payment.

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  • Set up DKIM authentication for email alerts
    To improve email deliverability and brand recognition, Filemonk can help you with DKIM authentication for your domain. This article covers the steps you need to take to complete the authentication. What is DKIM? DKIM, or DomainKeys Identified Mail, is an email authentication method that uses a digital signature to let the receiver of an email know that the message was sent and authorized by the owner of a domain. Implementation After verifying your email address (https://filemonk.crPopular
  • Send email with download links automatically
    When customers place orders for digital products on your store, Filemonk can automatically send an email to your customer containing a link to download their files To set this up, click 'Settings' in the left menu bar and click on 'Email' and click 'Turn on'' for 'Send email' option. Next, set up the email template. Click 'Customize email' to open the email template editor. (hFew readers
  • Change 'From address' for email template
    Filemonk sends download emails from alerts@filemonk.io by default. You can change this to an email address of your choice. To do so, click 'Settings' in the left menu bar and scroll down to 'Email'. Next, click 'Customize Email'. Add the email address you want to send emails from, and save your changes. Next, click 'Verify eFew readers
  • Fulfill digital products in orders automatically
    Filemonk can automatically fulfill all digital products in an order when the email is sent to your customer. Step 1: Enable setting To set this up, click "Settings" in the left menu bar, scroll down to 'Email' and look for the 'Fufillment' sub-section. Enable the checkbox in this section and save your changes. Step 2: Skip specific products (optional) You may have digitalFew readers
  • Customize email template
    Filemonk sends download links to your customers via email after they place their order on your store. To change the email template, click Settings in the left menu bar and scroll down to 'Email'. Here, click 'Customize email' Here's just a few things you should seFew readers
  • Send downloads only if order is fully paid
    In some cases, you may want Filemonk to send the download link automatically to your customers only if the order is fully paid or when it's fulfilled. For example - if you allow customers to make partial payments, it may be ideal to send the download link after the last payment. To set this up, click Settings in the left menu bar and scroll down to 'Email' Scroll down to 'OrFew readers
  • Remove 'Powered by Filemonk'
    If you're on the Free plan, Filemonk adds a "Powered by Filemonk" watermark/label to the bottom of the Order Download page & download emails. To remove this watermark: Step 1: Upgrade Upgrade to any paid plan in 'Plans' tab of Filemonk. How to Disable watermark from Emails Head to 'Settings' in the left menu bar of Filemonk dashboard. Scroll to the 'Email' section and click 'Customize email'. (https://storage.crisp.chat/users/helpdesk/website/24f71cce258b5000/screenshot-2023-11-24Few readers

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